FAQ

Can I buy from outside the UK?

Yes, we’re happy to ship anywhere in the world.

I don’t have PayPal. Can I still buy from New Antique?

Yes – we accept ALL major credit and debit cards. Payment will be handled securely via PayPal, but you DON’T need a PayPal account. All you have to do is enter your card details. Sometimes PayPal tries to hide the credit card section to try to get you to sign up for a PayPal account, but it is there, usually on the left of the page.

Hey, I ordered a while back and nothing’s turned up yet!

Very very rarely, Royal Mail or our international carriers deliver a bit slower than the promised times above. In those cases, here’s what to do:

  • Wait a couple of days – most parcels will turn up, even if it is a few days later than expected.
  • Check your local post office / sorting office in case they couldn’t deliver (especially if you live in flats or have a non-standard address).